Ceylon Electricity Board ("CEB," "we," "our," or "us") operates the MeterAssist+ app ("the App"). This Privacy Policy outlines how we handle your information and is intended for the use of CEB’s internal staff. By using this App, you agree to the practices described in this Privacy Policy.
The App does not collect or store any personal or sensitive user data. However, it facilitates the collection of electricity meter reading data pertaining to CEB customers, which is necessary for billing purposes. This data is securely transmitted to CEB’s servers and is handled exclusively within our systems. The App does not transmit this meter reading data to any third-party servers or external systems under any circumstances.
The App does not collect IP details of the mobile device in any instance. In the event of an error, certain technical information ("Log Data") may be collected through third-party services. This Log Data may include:
The App may utilize third-party services (e.g., Google Play Services) to ensure functionality. These services may collect technical information as outlined above. However, no personal, sensitive user data, or meter reading data is shared with these third parties.
We value your trust and are committed to protecting the data collected through the App. While we employ reasonable measures to ensure the security of data, no electronic transmission or storage method is entirely secure. Therefore, we cannot guarantee absolute security.
The App may include links to third-party websites. Please note that these external sites are not operated by CEB. We strongly encourage you to review the privacy policies of these websites. CEB assumes no responsibility for the content, privacy practices, or operations of third-party sites.
The App is intended solely for use by CEB internal staff and is not designed for individuals under the age of 13. We do not knowingly collect data from children under 13. If such data is inadvertently collected, it will be promptly deleted. If you believe a child under 13 has used the App, please contact us immediately.
This Privacy Policy may be updated periodically. Any changes will be posted on this page and take effect immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about our practices.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Last Updated: 2025-01-23